Glossary
Every word this guide and the program use, in one place, with the page that explains it.
- Who can do this
- Everyone
| Word | Meaning | More |
|---|---|---|
| Batch (lot) | One delivery of an item with its own number and expiry date. Major sells the batch that expires first. | Batches and expiry |
| Branch | One shop location. Each branch has its own shift, tills, printers and stores. | Branches and stores |
| Business day | The shop's day, which can end after midnight (a café open until 2 am). Every report and every "today" uses it. | What "a day" means |
| Calculation type | A tax, a service charge or a ready-made discount that is added to a ticket. | Calculation types |
| Category | A group of products (Hot drinks, Desserts). It also decides which kitchen printer an item goes to. | Categories |
| Cash in / cash out | Money put into or taken out of the drawer that is not a sale (change, a small expense). | The cash drawer |
| Credit note | The supplier's paper confirming what they credited you for a return. | Supplier returns |
| Customer display | A second screen facing the customer that shows the order and total. | Customer display |
| Department | A kind of sale (Dine-In, Takeaway, Delivery) that decides where the sale starts. | Departments |
| Expeditor | The person who checks every station's orders before they go out; the kitchen display has a view for them. | All stations |
| FIFO / FEFO / average cost | How stock is costed: oldest first, first to expire first, or the running average. | Inventory items |
| Floor plan | The picture of the tables (or rooms, or cars) the waiter picks from. | Floor plans |
| Held item | An item on a ticket that has not been sent to the kitchen yet. | Send to the kitchen |
| Inventory item | What you keep in stock (milk, a phone). A product sells it directly, or uses it in a recipe. | Inventory items |
| Item card | Every movement of one item, in and out, with the running balance. | Item card |
| Kitchen display (KDS) | A screen in the kitchen that shows orders as cards. | Kitchen display setup |
| Modifier | An add-on chosen with a product (extra shot, no sugar). | Variants and modifiers |
| Numerator | What gives tickets their numbers (a prefix, the digits, a daily restart). | Ticket numbering |
| On account | Selling now and collecting later; the amount goes on the customer's balance. | Selling on account |
| Opening stock | What is on the shelves the day you start using Major. | Opening stock |
| Pairing | Connecting a till to the server once, with a PIN. | Tills and pairing |
| Permission | One thing a person may do (give a discount, see reports). Roles group them. | Permissions |
| Print program | The helper that runs with the till app and prints on the printer plugged into that computer. | Print programs |
| Product | What appears as a button on the till and has a price. | Products |
| Purchase invoice | The supplier's invoice: it brings the goods in and adds what you owe the supplier. | Purchase invoices |
| Purchase order | What you ask the supplier for, before the goods arrive. | Purchase orders |
| Recall | Stopping the sale of a batch everywhere because the maker or the ministry withdrew it. | Pharmacies |
| Recipe | The ingredients a product uses; selling it takes them out of stock. | Recipes |
| Reconciliation | Finding and fixing the difference between the stock movements and the balance. | Reconciliation |
| Refund | Money given back to a customer. | Refunds |
| Reorder point | The level at which an item shows as Low and it is time to order. | Stock levels |
| Return | Goods a customer brings back (customer return) or you send back to a supplier (supplier return). | Customer returns |
| RMA | A repair or inspection request for a serial-numbered item. | Electronics shops |
| Role | A ready set of permissions (Cashier, Manager) given to staff. | Roles and permissions |
| Selling store | The store the tills of a branch sell from. | Stores inside a branch |
| Serial number | The unique number of one unit (a phone's IMEI). | Selling serial and batch items |
| Server PC | The computer that holds the data; every till talks to it. | Install the server |
| Shift | From opening the drawer to counting it and closing. One per branch at a time. | Open a shift |
| Station | One part of the kitchen (grill, drinks) with its own display. | Choose a station |
| Stock count | Counting what is really on the shelves and recording the difference. | Stock counts |
| Store | A place goods are kept inside a branch (the floor, a back store). | Stores inside a branch |
| Surcharge | An amount added on top, such as the service charge. | Discounts and service |
| Ticket | One order: its items, payments and state. | The till |
| Ticket type | What a ticket is (in-store sale, delivery); it carries the fields that sale needs. | Ticket types |
| Till | A computer or tablet with the till app, paired to the server. | Install a till |
| Transfer | Moving stock from one store to another with a TR- document. | Transfers |
| Unit of measure | Piece, box, kilo — and how many of one make the other. | Units of measure |
| Variant | A size of a product with its own price (small, large). | Variants and modifiers |
| Void | Cancelling a ticket or an item, with a reason. | Void and reopen |
| Waste | Stock that was thrown away or broken, taken out of stock with a reason. | Receive, adjust and waste |
| Z report | The summary of a shift when it closes. | Close the shift |