Role cards
One page per job — cashier, waiter, kitchen, manager, owner — with that person's day and where to read more. Print each one and hand it over.
- Who can do this
- Everyone
Each card fits on one printed page: print this page and every role starts on a new sheet.
Cashier
Your screen: you land on the till after signing in; that is your whole job (Sign in).
Start of the day
- Open the shift and count the cash you start with.
Every sale
- Add the items — tap, scan, or type on the keypad (Adding items).
- Take payment: cash, card, wallet, or several at once. The receipt prints by itself.
When you need it
- A customer pays later: on account.
- Change money in the drawer, or pay a supplier from it: The cash drawer.
- Give money back: Refunds. Cancel a ticket: Void and reopen.
- Several tickets at once: Open tickets.
End of the day
- Close the shift: count the drawer and print the Z report.
Keys worth learning: F2 new ticket, F4 pay, F9 open tickets (all shortcuts).
Waiter
Your screen: the floor plan and the till (Tables).
Every table
- Pick the table on the floor plan; a new ticket opens on it.
- Add the items, with sizes and add-ons (Sizes and add-ons).
- Press Send to Kitchen (F3) — items stay held until you do (Send to the kitchen).
- Need to add more later? Open the table again, add, send again.
When you need it
- Guests want separate bills: Split the ticket.
- Guests moved: move the ticket to another table (Tables).
- Mark an order Rush, or tag it: Ticket details.
Kitchen
Your screen: the kitchen display, on your station (Choose a station).
- A new order appears as a card.
- Press Start when you begin it, Ready when it is done (Order cards).
- Wiping the screen? Lock it for 15 seconds first (Lock and reconnect).
- "Reconnecting..." — the network dropped; nothing is lost.
Keys: ↑/↓ select a card, Enter next step, R one step back.
Manager
Your screen: the Home screen — every module you have permission for (Home and the header).
Every day
- Watch the day on the dashboard; check stock alerts.
- Goods arrive: a purchase invoice, or receive stock.
- Returns at the desk: Customer returns.
- Review the closed shifts: Shift history.
Every week
- Sales reports and stock reports.
- Pay suppliers: Supplier payments. Collect from customers: Customer payments.
- Order what is low: Purchase orders.
Every month
- Count the stock: Stock counts.
Products and prices: Products, Categories, Discounts and service.
Owner
Everything the manager does, plus:
Once, at the start
- Install the server, create the owner account, and run the setup wizard.
- Install each till and pair it; add the printers.
- Add the staff and give each a role (Staff, Roles).
- Work through the getting-started list until the shop is ready to sell.
Keep it running
- A backup is taken every day; save a copy off the server PC every week (Backups).
- Install updates and keep the licence current.
- Who did what: the audit log.
- Something went wrong: Troubleshooting.